OUR SHARED VALUES

CORE VALUES

Our success is rooted in our core values. These values form the foundation principles that define what we stand for as a law firm and as individuals.

PROFESSIONAL EXCELLENCE

THOUGHT LEADERSHIP

Despite having dynamic laws, regulations and a still growing economy, we proactively anticipate legal issues/risks so as to come up with strategic and exhaustive solution.

KNOWLEDGE

Build, manage and share our specialized knowledge and broad expertise.

COLLABORATION

Work together to make the best possible use of our collective resources to provide effective and efficient solutions to even the most complex problems.

INNOVATION

Improve our practices and implement better ways to solve problems. Use technology and procedures to improve quality, speed, accuracy and efficiency.

HIGHEST STANDARDS

Embody the highest standards of competence, professionalism and integrity, to perform at the highest level.

PERSONAL ACCOUNTABILITY

A sense of personal accountability for every decision, judgment and action on behalf of our Clients.

SERVICE EXCELLENCE

COMMITMENT

To deliver excellent and personalised services while focusing and committed to giving our clients the best legal solutions to enhance growth and success of your organization.

UNDERSTANDING

Have an in-depth understanding of the client’s business,the brains of the business, the team and the industry at large in order to be in a position to offer practical advice and legal solutions that meet and surpass your expectations.

RESPONSIVENESS

Be accessible, available and responsive to you and your needs with an appropriate sense of urgency.

COMMUNICATION

Communicate proactively and regularly, using a plain language, keeping the client informed of emerging issues, provide thought leadership and listen with an analytical and open mind.

VALUE

To deliver valuable services so as to meet and exceed expected timely results on a reasonable budget, avoiding unnecessary costs, charging reasonable fees, being flexible and innovative and finding ways to save time without compromising quality.

RESULTS

Help you to achieve your desired results and objectives with quality, practicality and integrity.

SCOPE AND STRENGTH

Our client base spans every type of business, both private and public. We advise a diverse mix of clients, from corporations to emerging companies and from individuals to local and governments. In the private sector, we provide the full range of legal advice required to implement practical strategies and resolve disputes. In the public sector, we counsel governments on privatization of whole industries and on establishment of regulatory systems under which new private businesses can compete. We also serve the regional needs of the countries within the Eastern and Central Africa. We have solid association with the reputable law firms within the region and matters happening in Kenya, Uganda, Rwanda, Burundi, Zambia and Mozambique can be solved while sitting in our office. Whatever is needed, we are able to deliver the seamless cross-practice, cross-border and industry-specific support that clients require for success in today’s competitive markets.

CLIENT ATTENTION

Clients expect knowledge of their business as well as high-quality legal skills from their law firms. Our combination of legal and industry experience allows us to better analyze client requirements and develop the right approach for the matter at hand. Clients receive tested understanding and guidance from a team that understands their needs and is able to offer tailored solutions. We are dedicated to our clients’ success, and their satisfaction shows it.

EXCEPTIONAL SERVICES

We emphasize quality, efficiency and alignment with client goals as core standards to improve continually our service delivery and the value of what we do for our clients. We encourage and manage processes and tools to improve pricing models, training and resource optimization, knowledge management and more, all centered on our core focus – delivering the services our clients want, when and where they want them and with the value they deserve.